Please make sure to check your junk/spam folder as sometimes the confirmation email turns up there. If you still can't find them, then the email address you entered may had a mistake. Don't worry as this is easily fixed, you will need to get in touch with our Customer Service Team and they will be able to find your booking.
Booking my tickets
- Can groups get special pricing with RailClick?
- Can I book a seat with RailClick?
- Can I book bus tickets on the RailClick website?
- Can I book ferry tickets on the RailClick website?
- Can I book my tickets by phone with RailClick?
- Can I buy a ticket once on a RailClick train?
- Can I purchase a ticket for someone else through RailClick?
- Can I register to book on the RailClick website?
- Do I need a booking confirmation to travel with RailClick?
- Do I need to print my RailClick tickets?
- Do seniors get discounts or special fares with RailClick?
- How can I change the language on the RailClick website?
- How can I find the best prices with RailClick?
- How do e-tickets work with RailClick?
- How do I book a train ticket with RailClick?
- How do I change my personal details with RailClick?
- How many passengers can I book for at once with RailClick?
- How will I receive my tickets from RailClick?
- Is my personal information safe with RailClick?
- Should I book my RailClick tickets separately?
- Should I wait and book my RailClick tickets together?
- What are the advantages of booking flexible tickets with RailClick?
- What happens if I lose my RailClick tickets?
- What if I haven't received my RailClick tickets after 24 hours?
- What should I do if I get the “no solution” screen on the RailClick website?
What should I do if I haven't received my RailClick tickets?
- What should I do if I've entered the wrong email address when booking with RailClick?
- What travel insurance does RailClick offer and how do I file a claim?
- When do cheap tickets become available for RailClick?
- Where is my booking confirmation email from RailClick?
- Which trains can I book with RailClick?
- Why should I use RailClick to book with RailClick?
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