FAQ's

Railways policies

• Can I take my pet on the train?
• How much luggage can I bring with me inside the train?
• How can I travel with my bike on the train?
• Is there any help for people with reduced mobility?
• Which are my Passenger Rights?
• Tickets for children: do I need to buy one and what special prices do they have?
• Can children under 14 years old travel alone?

  Children policies may vary from one railway to another. 

  If you need your child under 14 years old to travel alone, please contact us through the contact form and we will help you managing his/her booking.

  Learn more about each carrier's terms:

  Travelling with children on Trenitalia 

  Travelling with children on Renfe

  Travelling with children on DB

  Travelling with children on SNCF 

  Travelling with children on Thalys

  Travelling with children on SBB

  Travelling with children on ÖBB